General Terms and ConditionsGTC created using the generator from Deutsche Anwaltshotline AG Contracting party On the basis of these General Terms and Conditions (GTC), the contract is concluded between the customer andZETTECHBerlinerstr.3A06112 Halle(SaaleTel: 015252425356E-mail address: info@zettech.dehereinafter referred to as the provider. Subject matter of the contract This contract regulates the sale of new and used goods and services from the area/areas of IT via the provider's online shop. For details of the respective offer, reference is made to the product description on the offer page. Conclusion of contract The contract is concluded in electronic commerce via the shop system or via other means of distance communication such as telephone and e-mail. The offers presented represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept. The ordering process for concluding the contract in the shop system includes the following steps: 1. Selection of the offer in the desired specification. (Quantity) 2. Placing the offer in the shopping cart. 3. Press the 'order' button 4. Enter the billing and delivery address. 5. Select the payment method. 6. Review and process the order and all entries. 7. Press the 'order with payment' button 9. Confirmation email that the order has been received In addition to the shop system, orders can also be placed via remote communication means (telephone/email), whereby the ordering process for concluding the contract comprises the following steps: 1. Call the order hotline / send the order email. 2. Confirmation email that the order has been received The contract is concluded when the order confirmation is sent. Contract duration The contract has a term of 1 week, subject to termination. The total price is calculated from the following components: VAT Total price Retention of title The delivered goods remain the property of the provider until full payment has been made. Prices, shipping costs, return costs All prices are final prices and do not include sales tax (value added tax) in accordance with Section 19 Paragraph 1 UStG. The following flat rate shipping costs apply once per order: Germany: €6.90 For partial deliveries, the flat rate is only charged once. There are no further costs for shipping. This applies for amounts over €150. If there is a right of cancellation and this is used, the customer bears the cost of the return. Payment terms The customer only has the following payment options: Advance transfer, when picking up: cash, EC Cash, credit card, Other payment methods are not offered and will be rejected. The invoice amount must be transferred in advance to the account specified on the invoice upon receipt, which contains all the information for the transfer and is sent by email. The invoice amount can also be paid in cash at the provider's business premises during normal office hours, less the shipping costs incurred. The customer is obliged to pay or transfer the amount shown to the account specified on the invoice within 5 days of receiving the invoice. Payment is due without deduction from the invoice date. The customer is only in default after a reminder has been sent. Delivery conditions The goods will be dispatched immediately after receipt of the order. On average, dispatch takes place within 3 days at the latest. The entrepreneur undertakes to deliver on the 3rd day after receipt of the order. The standard delivery time is 3 days, unless otherwise stated in the item description. The provider will dispatch the order from its own warehouse as soon as the entire order is in stock there. Warranty Consumers are entitled to a statutory liability for defects for the services offered in accordance with the relevant provisions of the German Civil Code (BGB). If there is a deviation from this, the warranty is based on the provisions in the General Terms and Conditions (GTC). Contract design The contract text is saved by the provider. The customer has the following option to access the saved contract text: Website. This area can be found on the following page: www.zettech.de. The customer can correct errors in the input during the ordering process. To do this, he can proceed as follows: The customer can change the data using the back button if the data entered is incorrect. Right of withdrawal and customer service The regulations for distance selling contracts do not apply to customers who are entrepreneurs. Therefore, these customers do not have a corresponding right of cancellation due to distance selling contracts. The provider does not grant such a right either. Prohibition of assignment and pledging Claims or rights of the customer against the provider may not be assigned or pledged without the provider's consent, unless the customer has proven a legitimate interest in the assignment or pledging. Language, place of jurisdiction and applicable law The contract is drawn up in German. The further implementation of the contractual relationship takes place in German. Only the law of the Federal Republic of Germany applies. For consumers, this only applies insofar as it does not restrict any legal provisions of the state in which the customer has his or her place of residence or habitual abode. In the case of disputes with customers who are not consumers, legal entities under public law or special funds under public law, the place of jurisdiction is the registered office of the provider. Data protection In connection with the initiation, conclusion, processing and reversal of a purchase contract on the basis of these General Terms and Conditions, data is collected, stored and processed by the provider. This takes place within the framework of the legal provisions. The provider does not pass on any of the customer's personal data to third parties unless it is legally obliged to do so or the customer has given their express consent beforehand. If a third party is used for services in connection with the processing of processing procedures, the provisions of the Federal Data Protection Act are complied with. The data provided by the customer when placing an order is processed exclusively for the purpose of establishing contact within the framework of contract processing and only for the purpose for which the customer has made the data available. The data is only passed on to the shipping company that undertakes delivery of the goods in accordance with the order if necessary. The payment data is passed on to the credit institution commissioned to make the payment. If the provider is subject to retention periods of a commercial or tax law nature, some data can be stored for up to ten years. During a visit to the provider's online shop, anonymized data that do not allow any conclusions to be drawn about personal data and are not intended to do so, in particular IP address, date, time, browser type, operating system and pages visited, are logged. At the customer's request, personal data will be deleted, corrected or blocked within the framework of the statutory provisions. Information about all of the customer's personal data can be obtained free of charge. For questions and requests for deletion, correction or blocking of personal data as well as collection, processing and use, the customer can contact the following address: ZETTECH, Berlinerstr.3A 06112 Halle(Saale Tel.015252425356 info@zettech.de .Severability clause The invalidity of a provision of these terms and conditions has no effect on the validity of the other provisions.

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